Privacy Policy

Zippy Klean Mobile Auto Detailing

Last Updated: June 25, 2026

Zippy Klean Mobile Auto Detailing (“Zippy Klean,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit a quote request, complete a form, contact us, book a service, or interact with our advertising.

By using our website, submitting a form, requesting a quote, or communicating with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

  • Name

  • Phone number

  • Email address

  • Vehicle details

  • Service address or general location

  • Preferred service location, such as home or office

  • Service interests, such as ceramic coating, paint correction, detailing, or related services

  • Appointment or booking details

  • Messages, questions, or information you submit through forms, emails, calls, SMS, or social media

We may also collect information automatically when you visit our website or interact with our online advertising, including:

  • IP address

  • Browser type

  • Device information

  • Website pages viewed

  • Date and time of visit

  • Referring website or ad source

  • General location data

  • Cookies, pixels, and similar tracking technologies

2. How We Collect Information

We may collect information through:

  • Website forms

  • Meta/Facebook lead forms

  • Instagram lead forms

  • Phone calls

  • SMS/text messages

  • Email communication

  • GoHighLevel or other CRM systems

  • Booking forms

  • Social media messages

  • Advertising platforms

  • Analytics and tracking tools

3. How We Use Your Information

We may use your information to:

  • Respond to your quote request

  • Contact you about ceramic coating, detailing, or other Zippy Klean services

  • Recommend the right service package for your vehicle

  • Schedule appointments

  • Send appointment reminders

  • Follow up by phone, SMS, or email

  • Provide customer service

  • Process bookings or service requests

  • Improve our website, advertising, and services

  • Measure advertising performance

  • Maintain internal records

  • Send promotional messages, offers, or service updates where permitted

  • Comply with legal, regulatory, or business obligations

4. SMS, Phone, and Email Communication

When you provide your phone number or email address, you agree that Zippy Klean may contact you by phone, SMS/text message, or email regarding your enquiry, quote request, appointment, service, or related offers.

Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP. You may also contact us directly to request removal from our follow-up or marketing communications.

5. How We Share Information

We do not sell your personal information.

We may share limited information with trusted service providers who help us operate our business, including:

  • CRM and lead management platforms

  • Email and SMS communication providers

  • Website hosting providers

  • Advertising platforms

  • Analytics providers

  • Payment or booking systems

  • Contractors or team members involved in providing services

These providers may only use the information as needed to support our business operations and provide services on our behalf.

We may also share information if required by law, legal process, court order, government request, or to protect our rights, property, customers, or business.

6. Advertising, Cookies, Pixels, and Analytics

We may use cookies, pixels, and similar technologies to understand how visitors use our website, measure advertising performance, and improve our marketing.

This may include tools such as:

  • Meta/Facebook advertising tools

  • Google Analytics

  • Google Ads tools

  • Website analytics tools

  • CRM tracking tools

These tools may collect information about your device, browser, website activity, and interactions with our ads or website.

You can control cookies through your browser settings. You may also be able to manage advertising preferences through platforms such as Meta, Google, or your device settings.

7. Meta/Facebook Lead Ads

If you submit your information through a Meta or Facebook lead form, the information you provide may be shared with Zippy Klean so we can respond to your enquiry, contact you about your quote request, and provide information about our services.

Your information may be stored in our CRM and used for follow-up by phone, SMS, or email.

8. Google Analytics and Google Business Tools

We may use Google Analytics and other Google tools to understand website traffic, customer behaviour, and marketing performance. These tools help us improve our website, advertising, and customer experience.

Google may collect information according to its own privacy practices. You can manage some Google advertising and analytics preferences through your Google account and browser settings.

9. Data Retention

We keep personal information for as long as reasonably necessary to:

  • Respond to enquiries

  • Provide services

  • Maintain customer records

  • Follow up with leads and customers

  • Improve our marketing and business operations

  • Meet legal, tax, accounting, or regulatory requirements

When information is no longer needed, we may delete, anonymise, or securely store it according to our business practices.

10. Data Security

We take reasonable steps to protect personal information from unauthorised access, misuse, loss, disclosure, alteration, or destruction.

However, no website, CRM, email system, SMS platform, or online service can guarantee complete security. You provide information at your own risk.

11. Your Choices and Rights

You may contact us to:

  • Request access to personal information we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete your information, where legally and practically possible

  • Opt out of marketing communications

  • Stop receiving SMS messages by replying STOP

  • Ask questions about how your information is used

To make a request, contact us using the details below.

12. Children’s Privacy

Our services are intended for adults and vehicle owners. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete it.

13. Links to Other Websites

Our website or communications may contain links to third-party websites, including social media platforms, payment providers, booking tools, or review platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before providing personal information.

14. California or Other State Privacy Rights

Zippy Klean is based in Hawaii and primarily serves customers in Hawaii. If you are a resident of a state with specific privacy rights, you may contact us to request information about how we collect, use, or delete your personal information.

Some state privacy laws may apply only to businesses that meet certain thresholds, such as revenue, data volume, or data-selling/sharing activity. For example, California states that the CCPA applies to for-profit businesses doing business in California that meet certain thresholds.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website, forms, or services after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Zippy Klean Mobile Auto Detailing
Email: zippyklean@gmail.com

Phone: (808) 201-6005

Address: 73-4273 Hulikoa Dr. Kailua-Kona, HI 96740

Website: zippyklean.com